When you meet DeAna Melgar, you know immediately you are speaking with someone who truly cares. Kindness, as well as a sincere desire to meet your needs, defines everything she does.

A licensed cosmetologist, DeAna is definitely a people person, skills that allowed her to make a significant career change, when she joined United Building Maintenance in May of 2018. “It was different, sure, but I love it. Interacting with people, helping them however I can, is very important to me. Every day, I have the opportunity let both our clients and my coworkers know how much the company appreciates them.

“Many times, I’m the first point of contact, so I have a great deal of one-on-one interaction with clients and with employees, answering questions, connecting them with the right people. A client may want to know who their account manager is, or they may want to order supplies. An employee may need to correct their time card or have a question about paperwork. When they come to me, I will have the answer or find the answer.”

When she’s not hard at work finding answers, DeAna still enjoys using her cosmetology skills to help people feel beautiful, and she loves to travel and spend time with her dog, Rocky.

“California has so many wonderful places to visit. The list is endless. Internationally, so far, my favorite trip was Iceland. So much to see: the glaciers, the waterfalls, the black sand beaches… What an amazing place!”